Commercial Airline Contact Numbers
Aeromexico — 800-237-6639
Air Canada — 888-247-2262
Air Canada Rouge — 888-247-2262
Air Creebec — 800-567-6567
Air Inuit — 800-361-2965
Air North — 800-661-0407
Air Tindi — 888-545-6794
Air Transat — 877-872-6728
Alaska Airlines — 800-252-7522
Allegiant Air — 702-505-8888
American Airlines — 800-433-7300
Bearskin Airlines — 800-465-2327
Buffalo Airways — 867-874-3333
Calm Air — 800-839-2256
Canadian North/First Air — 800-267-1247
Cape Air — 800-227-3247
Delta Air Lines — 800-221-1212
Flair Airlines — 204-285–0844
Frontier Airlines — 801-401-9000
Harbor Air — 800-665-0212
Hawaiian Airlines — 800-367-5320
InterJet — 866-285-9525
Island Air — 888-387-8989
JetBlue — 800-538-2583
Porter Airlines — 888-619-8622
Silver Airways — 801-401-9100
Southwest Airlines — 800-435-9792
Spirit Airlines — 801-401-2222
Sun Country Airlines — 651-905-2737
Sunwing — 877-786-9464
Thunder Airlines — 800-803-9943
United Airlines — 800-864-8331
VivaAerobus — 888-935-9848
Volaris — 855-865-2747
WestJet Airlines — 888-937-8538
Aeromexico
- Main Line (Customer Service / Reservations): 1-800-237-6639
- Reward Program Customer Service (Dedicated Line): 1-855-412-2650
- Group Reservations (Dedicated Line): 1-800-800-9999
- Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) / 1-888-534-3072 (TTY)
- Special Assistance:
email amssrwebcc@aeromexico.com - Central Baggage Services: email amluggage@aeromexico.com
- Lost & Found: lost onboard/ lounge, email: contactoequipaje@aeromexico.com
- Lounge/Club Information: Salones Premier / SkyTeam lounges
- Online Web Support: none
Air Canada
- Main Line: 1-888-247-2262
- Reward Program Customer Service:
1-800-361-5373 - Group Reservations: 1-800-361-7585 or email: meetings.events@aircanada.ca
- Hearing & Speech Impaired (TTY / TDD): Dial 711 then 1-833-984-0896 (TTY) / 1-833-984-2045 (video relay)
- Special Assistance: 1-800-667-4732 or email: acmedical@aircanada.ca
- Central Baggage Services: 1-888-689-2247
- Lost & Found: 1-888-689-2247 (for bags); other items: contact form
- Lounge / Club Information: none
- Online Web Support: 1-844-347-4268
Air France
- Main Line (Customer Service / Reservations): 1-800-237-2747
- Reward Program Customer Service (Dedicated Line): 1-800-375-8723
- Group Reservations (Dedicated Line): transfer to group sales at Delta: 1-800-532-4777
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
- Special Assistance: 1-800-210-6508
- Central Baggage Services: 1-800-873-2247
- Lost & Found: lost onboard/ lounge: email mail.objets.trouves@airfrance.fr
- Online Web Support: 1-800-992-3932
Alaska Airlines
- Main Line (Customer Service / Reservations): 1-800-654-5669
- Reward Program Customer Service (Dedicated Line): no dedicated line, dial 1-800-654-5669
- Group Reservations (Dedicated Line): 1-800-445-4435
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: 1-800-503-0101
- Central Baggage Services: 1-877-815-8253
- Lost & Found: online form
- Lounge / Club Information: 1-800-654-5669
Allegiant Air
- Main Line: 1-702-505-8888
- Reward Program Customer Service:
1-702-800-2088 - Group Reservations (Dedicated Line): No dedicated number; group.bookings@allegiantair.com
- Hearing & Speech Impaired (TTY / TDD): 1-702-430-3283
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-866-719-3910
- Lost & Found: 1-866-719-3910
- Lounge / Club Information: none
- Weather Advisories: 1-702-719-8111
- Online Web Support: none
American Airlines
- Main Line (Customer Service / Reservations): 1-800-433-7300
- Reward Program Customer Service (Dedicated Line): 1-800-882-8880
- American Airlines Executive Platinum: 1-800-843-6200
- Group Reservations (Dedicated Line): 1-800-433-1790
- Hearing & Speech Impaired (TTY / TDD): 1-800-543-1586
- Special Assistance: mention upon main line contact
- Central Baggage Services: 1-800-535-5225
- Lost & Found: online form
- Lounge / Club Information: 1-800-237-7971
- Online Web Support: 1-800-222-2377
ANA (All Nippon Airways)
- Main Line (Customer Service / Reservations): 1-800-235-9262
- Reward Program Customer Service (Dedicated Line): No number; email groupdesk@fly-ana.com
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance (Dedicated Line): 1-800-262-2230
- Central Baggage Services: contact airport-specific ANA baggage office
- Lost & Found: contact airport-specific ANA baggage office
- Lounge / Club Information: none
- Online Web Support: none
Avianca
- Main Line (Customer Service / Reservations): 1-800-284-2622
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-866-998-3357
- Special Assistance: Main number or email: servicios.especiales@avianca.com
- Central Baggage Services: 1-800-095-8722
- Lost & Found: 1-800-095-8722
- Lounge / Club Information: none
- Online Web Support: none
British Airways
- Main Line: 1-800-247-9297
- Reward Program Customer Service:
1-800-452-1201 - Group Reservations: 1-844-209-1281
- Hearing & Speech Impaired (TTY / TDD):
1-866-393-0961 - Special Assistance: same as Main Line
- Central Baggage Services: 1-800-828-8144
- Lost & Found: contact airport-specific BA baggage office
- Lounge / Club Information: none
- Online Web Support: 1-800-403-0882
Cathay Pacific
- Main Line: 1-800-233-2742
- Reward Program Customer Service:
- Asia Miles: 1-866-892-2598
- MP Green, Silver & Gold: 1-855-781-7104
- MP Diamond: 1-855-449-7488
- Hearing & Speech Impaired (TTY / TDD):
1-877-609-2233 - Special Assistance: 1-800-233-2742
- Central Baggage Services: contact airport-specific Cathay Pacific baggage offices
- Lost & Found: contact airport-specific Cathay baggage office
- Lounge / Club Information: none
- Online Web Support: none
Delta Air Lines
- Main Line: 1-800-221-1212
- Reward Program Customer Service (Dedicated Line): 1-800-323-2323
- Group Reservations (Dedicated Line): 1-800-532-4777
- Hearing & Speech Impaired (TTY / TDD): 1-800-831-4488
- Special Assistance: 1-800-984-8935
- Central Baggage Services: 1-800-325-8224
- Lost & Found: 1-800-325-8224
- Lounge / Club Information: none
- Online Web Support: 1-800-455-2720
EL AL
- Main Line (Customer Service / Reservations): 1-800-223-6700
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
- Special Assistance: mention upon mainline contact
- Central Baggage Services: 1-800-223-6700 then prompts 1, 4, 3
- Lost & Found: 1-800-223-6700 then prompts 1, 4, 3
- Lounge / Club Information: none
- Online Web Support: none
Emirates
- Main Line (Customer Service / Reservations): 1-800-777-3999
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-888-320-1576
- Special Assistance: mention upon mainline contact
- Central Baggage Services: contact airport-specific Emirates baggage office
- Lost & Found: contact airport-specific lost property office
- Lounge / Club Information: none
- Online Web Support: none
Etihad Airways
- Main Line: 1-877-690-0767
- Hearing & Speech Impaired (TTY / TDD):
1-855-418-3280 - Special Assistance: 1-877-690-0767
- Central Baggage Services: 1-877-690-0767
- Lost & Found: 1-877-690-0767
- Lounge / Club Information: none
- Online Web Support: none
If you’ve left something at a TSA Security Checkpoint, try the TSA Hotline phone number: 1-866-289-9673.
Frontier Airlines
- Main Line (Customer Service / Reservations): 1-602-333-5925
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-888-601-4296
- Hearing & Speech Impaired (TTY / TDD): 1-801-401-9001
- Special Assistance: same as Main Line
- Central Baggage Services: online form
- Lost & Found: online form
- Lounge / Club Information: none
- Online Web Support: none
Hawaiian Airlines
- Main Line: 1-800-367-5320
- Reward Program Customer Service:
1-877-426-4537 - Group Reservations: 1-800-367-8058
- Hearing & Speech Impaired (TTY / TDD):
Dial 711 - Special Assistance: 1-800-367-5320
- Central Baggage Services: 1-866-389-6654
- Lost & Found: 1-866-389-6654
- Lounge / Club Information: none
- Online Web Support: 1-866-586-9419
Iberia
- Main Line (Customer Service / Reservations): 1-800-772-4642
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-844-209-1281
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: same as Main Line
- Central Baggage Services: same as Main Line
- Lost & Found: online form
ITA Airways
- Main Line (Customer Service / Reservations): 1-800-223-5730
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-800-925-4825
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: same as Main Line
- Central Baggage Services: 1-800-905-9992
- Lost & Found: 1-800-905-9992
- Online Web Support: 1-800-223-5730
Japan Airlines
- Main Line: 1-800-525-3663
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: same as Main Line
- Central Baggage Services: contact airport-specific JAL baggage office
- Lost & Found: contact main line
JetBlue Airways
- Main Line (Customer Service / Reservations): 1-800-538-2583
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): 1-800-538-2583, option 2
- Hearing & Speech Impaired (TTY / TDD): 1-800-336-5530
- Special Assistance: 1-855-ADA-LINE (232-5463)
- Central Baggage Services: 1-866-538-5438
- Lost & Found: 1-866-538-5438
- Lounge / Club Information: none
- Online Web Support: none
KLM
- Main Line (Customer Service / Reservations): 1-800-618-0104
- Reward Program Customer Service (Dedicated Line): 1-800-375-8723
- Group Reservations (Dedicated Line): transfer to group sales at Delta: 1-800-532-4777
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
- Special Assistance: 1-844-797-7723 (KLM Cares)
- Central Baggage Services: 1-877-477-5134
- Lost & Found: Contact the local KLM staff at that airport
- Lounge / Club Information: none
- Online Web Support: none
Korean Air
- Main Line (Customer Service / Reservations): 1-800-438-5000
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-888-898-5525
- Special Assistance: mention upon main line contact
- Central Baggage Services: contact the airport-specific Korean Air baggage office
- Lost & Found: online inquiry
- Lounge / Club Information: none
- Online Web Support: none
Lufthansa
- Main Line (Customer Service / Reservations): 1-800-645-3880
- Reward Program Customer Service (Dedicated Line): 1-800-102-5838
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): 1-866-846-4283
- Special Assistance: 1-516-296-9580
- Central Baggage Services: online form
- Lost & Found: online form
- Lounge / Club Information: none
- Online Web Support: none
Singapore Airlines
- Main Line: 1-800-742-3333
- Reward Program Customer Service
1-312-843-5333 - Hearing & Speech Impaired (TTY / TDD):
dial 711 - Special Assistance: online form
- Central Baggage Services: 1-800-742-3333
- Lost & Found: online inquiry
Southwest Airlines
- Main Line: 1-800-435-9792
- Reward Program Customer Service (Dedicated Line): 1-800-445-5764
- Group Reservations: 1-800-433-5368
- Hearing & Speech Impaired (TTY / TDD):
1-800-535-1305 - Special Assistance: 1-800-435-9792
- Central Baggage Services: 1-888-202-1024
- Lounge / Club Information: none
- Online Web Support: none
Spirit Airlines
- Main Line: 1-855-728-3555
- Reward Program Customer Service (Dedicated Line): none
- Group Reservations (Dedicated Line): online form
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: mention upon initial contact.
- Central Baggage Services: online form
- Lost & Found: contact airport-specific Spirit baggage office
- Lounge / Club Information: none
- Online Web Support: none
United Airlines
- Main Line (Customer Service / Reservations): 1-800-864-8331
- Reward Program Customer Service (Dedicated Line): 1-800-421-4655
- Group Reservations (Dedicated Line): 1-800-426-1122
- Hearing & Speech Impaired (TTY / TDD): 1-800-323-0170
- Special Assistance: 1-800-228-2744
- Central Baggage Services: 1-800-335-2247
- Lost & Found: online form
- Lounge / Club Information: email unitedclub@united.com or call 1-866-822-5827
- Online Web Support: email eservice@united.com or online form
Virgin Atlantic Airways
- Main Line (Customer Service / Reservations): 1-800-862-8621
- Reward Program Customer Service (Dedicated Line): 1-800-365-9500
- Group Reservations (Dedicated Line): none
- Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
- Special Assistance: 1-888-747-7474
- Central Baggage Services: 1-800-880-6253
- Lost & Found: 1-800-880-6253
- Lounge / Club Information: none
- Online Web Support: none
General Tips for Travelers with Disabilities
The Department of Transportation (DOT) has a toll-free hotline for travelers with disabilities: 1-800-778-4838/1-800-455-9880 (TTY/TDD).
Available 9 a.m. to 5 p.m. (EST), Monday through Friday, the hotline aims to:
- Provide general information to consumers about the rights of air travelers with disabilities
- Respond to requests for printed consumer information
- Provide real-time assistance for air travelers with time-sensitive disability-related issues
General Baggage Tips
For issues with delayed/lost baggage, it is imperative to speak with a baggage claim assistant before leaving your arrival airport. This will ensure a PIR is made (Property Irregularity Report). Without this report, most airlines cannot begin looking for your bag, nor can they be held responsible for the bags in question.