Airlines Contact Information

Airlines Contact

Commercial Airline Contact Numbers

Aeromexico — 800-237-6639

Air Canada — 888-247-2262

Air Canada Rouge — 888-247-2262

Air Creebec — 800-567-6567

Air Inuit — 800-361-2965

Air North — 800-661-0407

Air Tindi — 888-545-6794

Air Transat — 877-872-6728

Alaska Airlines — 800-252-7522

Allegiant Air — 702-505-8888

American Airlines — 800-433-7300

Bearskin Airlines — 800-465-2327

Buffalo Airways — 867-874-3333

Calm Air — 800-839-2256

Canadian North/First Air — 800-267-1247

Cape Air — 800-227-3247

Delta Air Lines — 800-221-1212

Flair Airlines — 204-285–0844

Frontier Airlines — 801-401-9000

Harbor Air — 800-665-0212

Hawaiian Airlines — 800-367-5320

InterJet — 866-285-9525

Island Air — 888-387-8989

JetBlue — 800-538-2583

Porter Airlines — 888-619-8622

Silver Airways — 801-401-9100

Southwest Airlines — 800-435-9792

Spirit Airlines — 801-401-2222

Sun Country Airlines — 651-905-2737

Sunwing — 877-786-9464

Thunder Airlines — 800-803-9943

United Airlines — 800-864-8331

VivaAerobus — 888-935-9848

Volaris — 855-865-2747

WestJet Airlines — 888-937-8538


Aeromexico

Air Canada

  • Main Line: 1-888-247-2262
  • Reward Program Customer Service:
    1-800-361-5373
  • Group Reservations: 1-800-361-7585 or email: meetings.events@aircanada.ca
  • Hearing & Speech Impaired (TTY / TDD): Dial 711 then 1-833-984-0896 (TTY) / 1-833-984-2045 (video relay)
  • Special Assistance: 1-800-667-4732 or email: acmedical@aircanada.ca
  • Central Baggage Services: 1-888-689-2247
  • Lost & Found: 1-888-689-2247 (for bags); other items: contact form
  • Lounge / Club Information: none
  • Online Web Support: 1-844-347-4268

Air France

  • Main Line (Customer Service / Reservations): 1-800-237-2747
  • Reward Program Customer Service (Dedicated Line)1-800-375-8723
  • Group Reservations (Dedicated Line)transfer to group sales at Delta: 1-800-532-4777
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
  • Special Assistance: 1-800-210-6508
  • Central Baggage Services: 1-800-873-2247
  • Lost & Found: lost onboard/ lounge: email mail.objets.trouves@airfrance.fr
  • Online Web Support: 1-800-992-3932

Alaska Airlines

  • Main Line (Customer Service / Reservations): 1-800-654-5669
  • Reward Program Customer Service (Dedicated Line)no dedicated line, dial 1-800-654-5669
  • Group Reservations (Dedicated Line)1-800-445-4435
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
  • Special Assistance: 1-800-503-0101
  • Central Baggage Services: 1-877-815-8253
  • Lost & Found: online form
  • Lounge / Club Information: 1-800-654-5669

Allegiant Air

  • Main Line: 1-702-505-8888
  • Reward Program Customer Service:
    1-702-800-2088
  • Group Reservations (Dedicated Line)No dedicated number; group.bookings@allegiantair.com
  • Hearing & Speech Impaired (TTY / TDD): 1-702-430-3283
  • Special Assistance: mention upon main line contact
  • Central Baggage Services: 1-866-719-3910
  • Lost & Found: 1-866-719-3910
  • Lounge / Club Information: none
  • Weather Advisories: 1-702-719-8111
  • Online Web Support: none

American Airlines

  • Main Line (Customer Service / Reservations): 1-800-433-7300
  • Reward Program Customer Service (Dedicated Line)1-800-882-8880
  • American Airlines Executive Platinum: 1-800-843-6200
  • Group Reservations (Dedicated Line)1-800-433-1790
  • Hearing & Speech Impaired (TTY / TDD): 1-800-543-1586
  • Special Assistance: mention upon main line contact
  • Central Baggage Services: 1-800-535-5225
  • Lost & Found: online form
  • Lounge / Club Information: 1-800-237-7971
  • Online Web Support: 1-800-222-2377

ANA (All Nippon Airways)

Avianca

  • Main Line (Customer Service / Reservations): 1-800-284-2622
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): 1-866-998-3357
  • Special Assistance: Main number or email: servicios.especiales@avianca.com
  • Central Baggage Services: 1-800-095-8722
  • Lost & Found: 1-800-095-8722
  • Lounge / Club Information: none
  • Online Web Support: none

British Airways

  • Main Line: 1-800-247-9297
  • Reward Program Customer Service:
    1-800-452-1201
  • Group Reservations: 1-844-209-1281
  • Hearing & Speech Impaired (TTY / TDD):
    1-866-393-0961
  • Special Assistance: same as Main Line
  • Central Baggage Services: 1-800-828-8144
  • Lost & Found: contact airport-specific BA baggage office
  • Lounge / Club Information: none
  • Online Web Support: 1-800-403-0882

Cathay Pacific

Delta Air Lines

  • Main Line: 1-800-221-1212
  • Reward Program Customer Service (Dedicated Line)1-800-323-2323
  • Group Reservations (Dedicated Line)1-800-532-4777
  • Hearing & Speech Impaired (TTY / TDD): 1-800-831-4488
  • Special Assistance: 1-800-984-8935
  • Central Baggage Services: 1-800-325-8224
  • Lost & Found: 1-800-325-8224
  • Lounge / Club Information: none
  • Online Web Support: 1-800-455-2720

EL AL

  • Main Line (Customer Service / Reservations): 1-800-223-6700
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
  • Special Assistance: mention upon mainline contact
  • Central Baggage Services: 1-800-223-6700 then prompts 1, 4, 3
  • Lost & Found: 1-800-223-6700 then prompts 1, 4, 3
  • Lounge / Club Information: none
  • Online Web Support: none

Emirates

  • Main Line (Customer Service / Reservations): 1-800-777-3999
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): 1-888-320-1576
  • Special Assistance: mention upon mainline contact
  • Central Baggage Services: contact airport-specific Emirates baggage office
  • Lost & Found: contact airport-specific lost property office
  • Lounge / Club Information: none
  • Online Web Support: none

Etihad Airways

  • Main Line: 1-877-690-0767
  • Hearing & Speech Impaired (TTY / TDD):
    1-855-418-3280
  • Special Assistance: 1-877-690-0767
  • Central Baggage Services: 1-877-690-0767
  • Lost & Found: 1-877-690-0767
  • Lounge / Club Information: none
  • Online Web Support: none

If you’ve left something at a TSA Security Checkpoint, try the TSA Hotline phone number: 1-866-289-9673.

Frontier Airlines

  • Main Line (Customer Service / Reservations): 1-602-333-5925
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)1-888-601-4296
  • Hearing & Speech Impaired (TTY / TDD): 1-801-401-9001
  • Special Assistance: same as Main Line
  • Central Baggage Services: online form
  • Lost & Found: online form
  • Lounge / Club Information: none
  • Online Web Support: none

Hawaiian Airlines

  • Main Line: 1-800-367-5320
  • Reward Program Customer Service:
    1-877-426-4537
  • Group Reservations: 1-800-367-8058
  • Hearing & Speech Impaired (TTY / TDD):
    Dial 711
  • Special Assistance: 1-800-367-5320
  • Central Baggage Services: 1-866-389-6654
  • Lost & Found: 1-866-389-6654
  • Lounge / Club Information: none
  • Online Web Support: 1-866-586-9419

Iberia

  • Main Line (Customer Service / Reservations): 1-800-772-4642
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)1-844-209-1281
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
  • Special Assistance: same as Main Line
  • Central Baggage Services: same as Main Line
  • Lost & Found: online form

ITA Airways

  • Main Line (Customer Service / Reservations): 1-800-223-5730
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)1-800-925-4825
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
  • Special Assistance: same as Main Line
  • Central Baggage Services: 1-800-905-9992
  • Lost & Found: 1-800-905-9992
  • Online Web Support: 1-800-223-5730

Japan Airlines

  • Main Line: 1-800-525-3663
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
  • Special Assistance: same as Main Line
  • Central Baggage Services: contact airport-specific JAL baggage office
  • Lost & Found: contact main line

JetBlue Airways

  • Main Line (Customer Service / Reservations): 1-800-538-2583
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)1-800-538-2583, option 2
  • Hearing & Speech Impaired (TTY / TDD): 1-800-336-5530
  • Special Assistance: 1-855-ADA-LINE (232-5463)
  • Central Baggage Services: 1-866-538-5438
  • Lost & Found: 1-866-538-5438
  • Lounge / Club Information: none
  • Online Web Support: none

KLM

  • Main Line (Customer Service / Reservations): 1-800-618-0104
  • Reward Program Customer Service (Dedicated Line)1-800-375-8723
  • Group Reservations (Dedicated Line)transfer to group sales at Delta: 1-800-532-4777
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711 and contact Saphir: 1-800-210-6508
  • Special Assistance: 1-844-797-7723 (KLM Cares)
  • Central Baggage Services: 1-877-477-5134
  • Lost & Found: Contact the local KLM staff at that airport
  • Lounge / Club Information: none
  • Online Web Support: none

Korean Air

  • Main Line (Customer Service / Reservations): 1-800-438-5000
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): 1-888-898-5525
  • Special Assistance: mention upon main line contact
  • Central Baggage Services: contact the airport-specific Korean Air baggage office
  • Lost & Found: online inquiry
  • Lounge / Club Information: none
  • Online Web Support: none

Lufthansa

  • Main Line (Customer Service / Reservations): 1-800-645-3880
  • Reward Program Customer Service (Dedicated Line)1-800-102-5838
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): 1-866-846-4283
  • Special Assistance: 1-516-296-9580
  • Central Baggage Services: online form
  • Lost & Found: online form
  • Lounge / Club Information: none
  • Online Web Support: none

Singapore Airlines

  • Main Line: 1-800-742-3333
  • Reward Program Customer Service
    1-312-843-5333
  • Hearing & Speech Impaired (TTY / TDD):
    dial 711
  • Special Assistance: online form
  • Central Baggage Services: 1-800-742-3333
  • Lost & Found: online inquiry

Southwest Airlines

  • Main Line: 1-800-435-9792
  • Reward Program Customer Service (Dedicated Line)1-800-445-5764
  • Group Reservations: 1-800-433-5368
  • Hearing & Speech Impaired (TTY / TDD):
    1-800-535-1305
  • Special Assistance: 1-800-435-9792
  • Central Baggage Services: 1-888-202-1024
  • Lounge / Club Information: none
  • Online Web Support: none

Spirit Airlines

  • Main Line: 1-855-728-3555
  • Reward Program Customer Service (Dedicated Line)none
  • Group Reservations (Dedicated Line): online form
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
  • Special Assistance: mention upon initial contact.
  • Central Baggage Services: online form
  • Lost & Found: contact airport-specific Spirit baggage office
  • Lounge / Club Information: none
  • Online Web Support: none

United Airlines

  • Main Line (Customer Service / Reservations): 1-800-864-8331
  • Reward Program Customer Service (Dedicated Line)1-800-421-4655
  • Group Reservations (Dedicated Line)1-800-426-1122
  • Hearing & Speech Impaired (TTY / TDD): 1-800-323-0170
  • Special Assistance: 1-800-228-2744
  • Central Baggage Services: 1-800-335-2247
  • Lost & Found: online form
  • Lounge / Club Information: email unitedclub@united.com or call 1-866-822-5827
  • Online Web Support: email eservice@united.com or online form

Virgin Atlantic Airways

  • Main Line (Customer Service / Reservations): 1-800-862-8621
  • Reward Program Customer Service (Dedicated Line)1-800-365-9500
  • Group Reservations (Dedicated Line)none
  • Hearing & Speech Impaired (TTY / TDD): no dedicated line, dial 711
  • Special Assistance: 1-888-747-7474
  • Central Baggage Services: 1-800-880-6253
  • Lost & Found: 1-800-880-6253
  • Lounge / Club Information: none
  • Online Web Support: none

General Tips for Travelers with Disabilities

The Department of Transportation (DOT) has a toll-free hotline for travelers with disabilities: 1-800-778-4838/1-800-455-9880 (TTY/TDD).

Available 9 a.m. to 5 p.m. (EST), Monday through Friday, the hotline aims to:

  • Provide general information to consumers about the rights of air travelers with disabilities
  • Respond to requests for printed consumer information
  • Provide real-time assistance for air travelers with time-sensitive disability-related issues

General Baggage Tips

For issues with delayed/lost baggage, it is imperative to speak with a baggage claim assistant before leaving your arrival airport. This will ensure a PIR is made (Property Irregularity Report). Without this report, most airlines cannot begin looking for your bag, nor can they be held responsible for the bags in question.